The Role Of Public Complaints Commission In Promoting Democracy And Good Governance In Adamawa State

Abstract

Public complaints commission is an institution of government established by Decree No. 31 of the 1975 and adopted by section 315(5) of the 1999 constitution which later became CAP 37, laws of the Federation of Nigeria, 2004 to address cases of administrative injustices in governance. This work examines the role of public complaints commission in promoting democracy and good governance in Adamawa state. The paper using survey method found that the commission maintains cooperation with other bodies in discharging it responsibility. Civil servants with bachelor’s degree or Higher National Diploma are more represented in the survey followed by business persons and students in Adamawa State. The paper also found that the activities of the commission are not well publicized. Between 2013 to 2017 the commission received a total of 3276 complaint and disposed only 1596 which is less than the assumption of effectiveness of the commission in the State. And finally, conclusion and recommendations are made and references used are duly acknowledged.